Bombardier Boosts Business Aircraft Support Network in India
Air Works’ New Delhi centre appointed Line Maintenance Facility for Challenger 604, Challenger 605, Global Express and Global Express XRS business jets
Bombardier Aerospace today further enhanced its worldwide aftermarket service network for business aircraft customers with the announcement of the addition of a second Line Maintenance Facility (LMF) in India. Air Works in New Delhi has been named an LMF for Challenger 604, Challenger 605, Global Express and Global Express XRS business jets. The facility will complement Air Works’ centre in Mumbai, which has been part of Bombardier’s Authorized Service Facility network since 2008.
“Our longstanding relationship with Air Works and their commitment to excellence make them a perfect fit for the needs of Bombardier operators in the region,” said Éric Martel, President, Customer Services & Specialized and Amphibious Aircraft, Bombardier Aerospace. “The two Air Works facilities are an important part of our overall network in India, anchored by our Mumbai Regional Support Office. We continue to place a heavy focus on growing our local roots in key markets, and are pleased to collaborate with local partners.”
The newly authorized New Delhi facility, centrally located at Indira Gandhi International Airport, features a 9,042-sq.-ft. (approximately 840-sq.-m.) maintenance hangar. Air Works has provided maintenance services for business aviation for more than 60 years and features maintenance professionals across 14 locations in India. Air Works employs approximately 550 general aviation maintenance professionals who, depending on workload, can be deployed across India, including its two main bases in New Delhi and Mumbai.
“Developing a healthy working relationship between any Original Equipment Manufacturer (OEM) and its chosen service provider is key in the delivery of best practice maintenance,” said Nick White, Vice President – General Aviation MRO, Air Works. “That is why we have chosen to increase our Bombardier authorized service facility coverage to include Mumbai and now New Delhi—demonstrating that our working relationship with Bombardier goes from strength to strength. I look forward to continuing to work hand in hand with Bombardier, providing excellence in maintenance as we seek to continuously improve in all we do.”
The announcement brings to 58 the number of Authorized Service Facilities (ASFs) and LMFs catering to Bombardier’s business and commercial aircraft customers worldwide. These are supported by nine Bombardier-owned service centres in North America and Europe. In the past two years alone, Bombardier has granted more than a dozen new ASF and LMF designations in locations worldwide, expanded capacity and scope at its first wholly owned service centre outside of North America, at Schiphol Airport in Amsterdam, and announced a new wholly owned facility for business aircraft to be opened in Singapore in 2013.