Bombardier Honours Top Operators and Suppliers

BombardierGlobalFamily

Bombardier Honours 21 Top Operators and Suppliers for Exceptional Performance

Bombardier recognized 15 airlines and six suppliers at its European Regional Review today, where it continued a long-standing tradition of the Airline Reliability Performance Awards and In-Service Supplier Top Achievement Recognition (STAR) Awards.

“Achieving operational excellence is about building a strong community, and we are proud of the exemplary cooperation between our customers, suppliers and Bombardier team members,” said Todd Young, Vice President, Customer Services and Support, Bombardier Commercial Aircraft. “These awards demonstrate everyone’s commitment to providing the global aviation industry and passengers with the highest quality of service. We are honoured to be recognizing them for their performance.”

More: Have you booked your tickets for Walt Disney World?

Both the Airline Reliability Performance and the In-Service STAR Awards are highly respected in the industry and regarded as a mark of distinction by the recipients, their employees and customers alike.

The awards ceremony was held on the first day of Bombardier’s inaugural All Series European Regional Review in Munich, Germany, which brings together more than 200 Q-Series, CRJ Series and CSeries aircraft customers, suppliers and partners for the first time in Europe to attend workshops and technical sessions about the various aircraft platforms. Last year, Bombardier hosted its first All Series Operators Conference and Trade Show in Orlando, Florida, which brought together over 800 attendees.

This year, fifteen CRJ Series and Q-Series aircraft operators were presented with the Airline Reliability Performance Award for outstanding dispatch reliability in 2012. To win, each airline must have attained an average dispatch reliability rate of 99 per cent or better on revenue passenger flights in 2012, in addition to the highest dispatch reliability performance in their respective product class and region. Three airlines, Air Nelson, ANA Wings / All Nippon Airways and Wideroes Flyveselskap, have won the award every year since its inception six years ago.

More: Do not miss sale. Book your cheapest holiday trip!

Six suppliers were honoured with the In-Service STAR Award, introduced four years ago, for superior in-service support to Bombardier’s customers. To be considered for this award, a supplier must have scored at least 85 per cent in areas deemed most important by Bombardier’s customers, such as product performance, airline support and customer focus. The “Most Improved Supplier” category recognizes the commitment suppliers demonstrate to improving overall customer support.

2013 Airline Reliability Performance Awards
CRJ700/900/1000 Aircraft Programs

North America
SkyWest Airlines

Europe
Brit Air

Middle East and Africa
Libyan Airlines

CRJ100/200 Aircraft Programs

North America
SkyWest Airlines

Europe
Air Nostrum, Lineas Aereas del Mediterraneo, S.A.

Asia
J-AIR

Q400 Aircraft Program

North America
Sky Regional Airlines

Europe
Olympic Air

Middle East and Africa
Ethiopian Airlines

Asia
ANA Wings / All Nippon Airways (i)

Oceania
PAL express

Q100/200/300 Aircraft Programs

North America
Provincial Airlines

Europe
Wideroes Flyveselskap AS (i)

Middle East and Africa
Abu Dhabi Aviation

Asia
Maldivian

Oceania
Air Nelson (i)

(i)Asterisks indicate airlines are recipients of the annual Airline Reliability Performance Award for sixth consecutive year.

2013 In-Service Top Achievement Recognition (STAR) Awards
Top Achievement
Rockwell Collins

Q-Series and CRJ Series Aircraft Programs
Zodiac Aerospace – C&D Zodiac

Q-Series Aircraft Program
UTC Aerospace Systems

CRJ Series Aircraft Program
GE Aviation
UTC Aerospace Systems – Actuation Systems

Most Improved Supplier
Liebherr Aerospace