Bombardier Puts European Customers First in Record Numbers

Bombardier Aerospace has once again geared up for a series of customer-focused events targeted at Europe-based operators. This week, Bombardier Customer Services is hosting a Maintenance & Operations (M&O) conference in Berlin, Germany, tailored for operators of Bombardier business aircraft based in Europe, the Commonwealth of Independent States (CIS), the Middle East and Africa as well as a Regional Review in Moscow for operators of commercial aircraft based in Russia and the CIS.

Both events provide the Bombardier business and commercial aircraft operator community with the opportunity to meet with senior Bombardier Customer Services leaders and the regionally based service and support teams. Targeted sessions at both events provide operators with a venue to exchange ideas as well as receive updates spanning Bombardier’s support initiatives and entire product line of business and commercial aircraft.

“These annual regional conferences are important touch points to validate that our service and support are meeting and exceeding our operators’ needs both locally and globally,” said Éric Martel, President, Bombardier Customer Services & Specialized and Amphibious Aircraft. “The insights that are shared between operators and us at events as well as day-to-day in the field enable us to increasingly tailor our service and support offerings to a given country or region.

“Over the next 20 years, our 2012 Market Forecast estimates industry deliveries of 5,470 business aircraft and 2,240 commercial aircraft to customers in Europe, Russia and the CIS countries,*” he added.