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United Breaks Ground on New Widebody Aircraft Hangar

United Airlines this week broke ground on a new widebody aircraft maintenance hangar at Newark Liberty International Airport. The airline, which is investing more than $25 million in the 90,000 square foot facility, expects to complete construction by year end. “United is committed to the city of Newark, the state of New Jersey and the […]

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United Airlines Launches Satellite Based Wi-Fi Service

United Airlines has introduced onboard satellite-based Wi-Fi internet connectivity on the first of its international widebody aircraft, becoming the first U.S.-based international carrier to offer customers the ability to stay connected while traveling on long-haul overseas routes. The aircraft, a Boeing 747 outfitted with Panasonic Avionics Corporation’s Ku-band satellite technology, serves trans-Atlantic and trans-Pacific routes. […]

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UA Launches New Baggage Delivery Service

United Airlines launched a new baggage delivery option, enabling customers to have their checked bags delivered directly to their final destinations – within 100 miles of their arrival airports – and skip baggage claim upon arrival. Baggage delivery by BagsVIP will initially be available to customers departing from any domestic airport and arriving in Boston, […]

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UA Awards $125,000 to Employees for Excellent Customer Service

United Airlines today awarded $125,000 to employees across the company for excellence in customer service as part of the company’s Outperform Recognition Program. The company held a celebration at George Bush Intercontinental Airport in Houston. Launched in June 2012, the Outperform Recognition Program invites eligible customers who are MileagePlus® members to nominate eligible employees for […]

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United Airlines Launches First International Dreamliner Service

United Airlines will introduce daily nonstop 787 Dreamliner service between its hub at Los Angeles International Airport and its hub at Tokyo Narita International Airport beginning Thursday, Jan. 3. The service – previously operated with a 777 aircraft – is the first regularly-scheduled international route operated using United’s 787 Dreamliner. “We are delighted to offer […]

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United`s Turn-Down Service Launched

United Airlines has launched a new turn-down service for customers seated in United Global First, offering travellers an added touch of luxury and a better sleeping experience on long-haul flights. Customers may enjoy a new sleeping cushion with a 250-thread-count outer cover in addition to the standard plush duvet, soft pillows and Philosophy-brand amenity kit. Upon request, […]

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Winner of 2012 “Destino: Latinoamerica” Video Contest

United Airlines today announced the winner of its “Destino: Latinoamerica” video contest for Hispanic college students, part of United’s support of the Adelante! U.S. Education Leadership Fund. Visitors to Adelante!’s Facebook page selected the winning video from among four finalists. Geovanna Chavez, 18, of Brooklyn, N.Y., a freshman majoring in mechanical engineering at Polytechnic Institute […]

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United Airlines Suspend New York Flights

Customers traveling to, from or through impacted cities may reschedule on United.com United Airlines today announced the company will suspend most service to and from the New York area between noon Wednesday, Nov. 7, and noon Thursday, Nov. 8, as a result of the winter storm forecast for the region. Weather conditions will likely cause […]

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United Expands Rebooking Options For Customers Affected By T.S. Isaac

  United Airlines today announced the airline has added several Gulf Coast cities to those covered under the flexible-travel waiver that the airline put in place as a result of Tropical Storm Isaac.   Customers traveling on flights to, from or through the affected cities during the applicable travel dates may reschedule their itineraries for […]

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United Offers Rebooking Options To Customers Affected By T.S. Isaac

United Airlines today announced travel options for United customers whose flight plans may be disrupted by Tropical Storm Isaac. Weather conditions may lead to the delay or cancellation of certain flights into and out of cities in Florida and the Bahamas and will further impact certain Caribbean flights.   Customers traveling on flights to, from […]